A migration is a project.Let's make it a conversation.

There is no migration. Arbyn installs from the Shopify App Store and reads your store itself. The only work outside Shopify is one forwarding rule in the email client you already use.

Not before you have read it. Arbyn drafts every reply and holds it for you. You decide when it starts sending on its own, and you can stop it in one click at any time.

Not everything, and we are not going to pretend nothing is lost either. There is no automatic importer, so on the call we go through what is actually worth carrying across and what you can safely leave. Most of it turns out to be answers Arbyn already reads from your store.

One permission grant, and it is a broad one: Arbyn writes to orders, customers, returns, discounts and gift cards, because it does not only read your store, it acts in it. Read the grant screen properly. We would rather tell you that before you click it than after.

You keep your address. Arbyn gives you an inbound address and you add one forwarding rule in Gmail, Outlook or whatever you already use. There is no mailbox password to hand over and no DNS to change. A store that only wants live chat skips this entirely.

One link opens your theme editor with the Arbyn app embed already switched on. Arbyn checks the theme itself rather than trusting a toggle, because a toggle on its own is a false green light.

Other tools will tell you ten minutes. We have not measured a number we would stand behind, so we are not printing one. What we can tell you is structural, and it is the part that matters: no knowledge base to write, no tickets to migrate, no engineer to book.

Arbyn drafts a reply to conversations as they come in and puts them in front of you. You send them, edit them, or throw them away. It does not go live because a week passed. It goes live because you flipped it.

Below your bar, Arbyn does not send. It hands the conversation to a human with the full context attached, rather than guessing in your brand's name.

Cancel an order, issue a refund, apply a discount, send a gift card, reship an order. Arbyn prepares the action, you approve it with one click, and then Arbyn performs it in Shopify and confirms it to the customer. The approval step is a deliberate control, not a missing feature. Full autonomy there is a beta authorization, in development.

Set the most Arbyn can refund. Above it, the whole conversation comes to you.

One click in the dashboard and Arbyn stops. Not a support ticket, not a downgrade. A button.

Actions Arbyn takes on an order are written to that order's Shopify timeline, so you can audit it in the place you already look.