Integrations
Every channel. One tool. All included.
Arbyn isn't an app that talks to Shopify, it's a Shopify-native agent that talks to your customers. Two first-class Shopify integrations, four live channels today, with social DMs and more on the way. Zero add-ons.
Two first-class Shopify integrations. Not a Shopify-compatible app, a Shopify-native one.
Most support tools sit beside Shopify and call out to it. Arbyn is built right on top of Shopify itself, the Admin API and the Storefront API.
Shopify Admin API
Cancel and edit orders, issue refunds, update shipping addresses, start returns, apply discount codes, tag orders, and write to the order timeline. You choose per action whether Arbyn does it automatically or drafts it for your approval.
SHOPIFY APIShopify Storefront API
Reads your live catalog and inventory, answers product questions, and recommends the right product from inside the conversation.
Every inbox your customers actually use.
Email, chat, and soon social DMs. Same agent. Same voice. Same Shopify context everywhere. Customers don't notice they're talking to a different channel, because to Arbyn, they aren't.
Gmail / Google Workspace
Point your Gmail or Google Workspace support address at Arbyn. It replies in your voice from your own domain and logs every conversation to the Shopify order timeline.
Outlook / Microsoft 365
Same setup as Gmail. Connect your Outlook or Microsoft 365 support address, no code. Threading and signatures are respected.
Any email provider
Don't use Google or Microsoft? Forward support@ to Arbyn. Works with any domain, any host.
Live chat widget
One line of script on your storefront. Handles support tickets and pre-purchase sales conversations from the same widget.
Instagram DMs
Instagram DM support is on the roadmap. Story replies, comment-to-DM flows, and link sharing are coming soon.
Facebook Messenger
Facebook Messenger support is on the roadmap. Click-to-Messenger ad flows and pre-purchase questions are coming soon.
On the bench. Shipping in 2026.
No teasers, no vague roadmap. Here's exactly what's being built right now and what's already in place. We'll email you when each one goes live.
WhatsApp Business
A WhatsApp Business agent that sounds like you, with your full Shopify context and threading respected.
SMS
Two-way SMS support and sales, with your full Shopify context on every message.
Voice
Inbound voice agent for VIP calls and your highest-value orders. Natural-sounding speech, with your full Shopify context on every call.
Every integration on this page is included in the $99 Agent plan.
No per-integration fees. No premium add-ons. No enterprise gates. The two Shopify integrations, the six channels, every new integration we ship in 2026, all of it is in your monthly $99. The price doesn't change when you turn things on.
Connected in minutes. Drafting replies the same day.
Install Arbyn on Shopify, pick your channels, and watch it draft your first reply in your voice for you to approve before you finish getting set up. Every integration on this page, included.