Industries
Tuned for your industry, day one.
A returns question in fashion isn’t an ingredient question in beauty isn’t a dosage question in wellness. Arbyn handles them all, and knows the difference.
Every Shopify store is different
The questions change. The agent doesn’t.
Arbyn is one product. But the support load of a denim brand and a supplement brand look nothing alike. Each industry page below shows the exact tickets Arbyn handles for that vertical, and the integrations that matter most for it.
Featured · Industry spotlight
Arbyn for Fashion & Apparel
Sizing, fit, returns, exchanges, restocks. The five questions that make up most of fashion support tickets, Arbyn handles all of them with your size charts, your return policy, and your tone of voice.
Beauty & Cosmetics
Shade matching, ingredient lookups, and skin-type recs. Arbyn ingests your formulation sheets and shade ladders so the answer is right the first time.
Top ticket types
Shade matchVegan checkPregnancy-safeHealth & Wellness
Dosage, interactions, and subscriptions. Arbyn ships with guardrails for compliance-sensitive answers and stays inside the lines you set.
Top ticket types
DosageSubscription questionsRefund eligibilityFood & Beverage
Allergens, delivery windows, and subscription pauses. Cold-chain aware, Arbyn answers perishable delivery and allergen questions from your Shopify data the moment customers ask.
Top ticket types
AllergensPause subscriptionDamaged on arrivalHome & Furniture
Dimensions, materials, lead times, and white-glove logistics. Arbyn pulls ETAs from your Shopify order and shipping data and talks freight like a human would.
Top ticket types
Will it fitLead timeAssemblyElectronics & Gadgets
Specs, compatibility, troubleshooting, warranty, and RMA. Arbyn walks customers through the same triage tree your senior tech would.
Top ticket types
CompatibilityTroubleshootRMA / warrantyJewelry & Accessories
Ring sizing, metals, gemstone care, and gift orders. Arbyn handles the routine gently and routes engagement orders to a human by default.
Top ticket types
Ring sizingEngravingGift wrapPet Brands
Breed, age, and weight-based recs plus subscription frequency. Arbyn picks up where your build-a-bowl quiz leaves off.
Top ticket types
Feeding amountsFrequency questionsRecipe swapIndustry tuning
Why a generic chatbot can’t do this.
Generic models answer plausibly. They don’t know your size chart, your shade ladder, your return window, or which orders are gifts. Arbyn does three things differently for every industry:
Made for your industry’s questions
Each industry comes with its own list of common questions. Fashion has “fit feedback.” Beauty has “shade match.” Pet has “weight-based dosing.” Out of the box.
Reads your whole catalog
Size charts, ingredient lists, dimensions, breed and age guides. Arbyn learns the details your industry needs and checks them on every reply.
Rules that fit your store
Wellness avoids risky health claims. Jewelry flags high-value gift orders for a human. Food flags allergen questions before it answers. The rules fit your store.
Don’t see your industry?
Tell us what you sell. We’ll tell you exactly how Arbyn would handle your support load, and where it fits your store.
Frequently asked questions
Arbyn is tuned from day one for 8 verticals: fashion and apparel, beauty, wellness, food, home, electronics, jewelry, and pet. Each comes with the specific ticket types that matter for that industry, like fit feedback for fashion, shade match for beauty, and weight-based dosing for pet. More industries are added as store owners ask.